TERMS & CONDITIONS

Acceptance of Terms

By accessing or using the VANSAM website and placing orders for any VANSAM product, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website.

Brand Overview

VANSAM is a unified wellness brand offering two distinct product ranges:

VANSAM Tea Infusions— Premium handcrafted herbal green tea infusions including Chamomile, Hibiscus, Moringa, Turmeric, and Lemongrass Green Tea, each blended with natural botanicals known for their antioxidant, calming, and nourishing properties.

VANSAM Nuts — Premium roasted foxnut makhana in bold flavours including Peri Peri, Cream and Onion, Tomato Chilli, and Lemon Mint, crafted for wholesome snacking with no compromise on quality or nutrition.

Product Disclaimer

  • All VANSAM products are food and wellness products. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition

  • Benefits referenced on the website are based on traditional usage, ingredient properties, and general wellness knowledge

  • Individual results may vary based on lifestyle, diet, and personal health conditions

  • Customers with specific health concerns are advised to consult a qualified healthcare professional before use

User Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when placing an order

  • Use the website only for lawful purposes

  • Not engage in fraudulent, misleading, or harmful activity

  • Not attempt to disrupt or compromise the security of our website or systems

Intellectual Property

All content on the VANSAM website, including product formulations, branding, photography, written copy, and design, is the intellectual property of VANSAM and is protected under applicable Indian and international intellectual property laws. Unauthorised reproduction, distribution, or use is strictly prohibited.

Pricing and Payments

  • All prices are listed in Indian Rupees and are inclusive of applicable taxes unless stated otherwise

  • VANSAM reserves the right to modify pricing at any time without prior notice

  • Orders may be cancelled by VANSAM in cases of payment failure, suspected fraud, pricing errors, or product unavailability. Affected customers will be notified and any amount paid will be refunded promptly

Shipping

Delivery timelines are estimates and not guaranteed. Customers are responsible for providing accurate shipping information. Please refer to our Shipping Policy for full details.

Returns and Refunds

All return and refund requests are governed by our Return and Refund Policy, which forms part of this agreement.

Limitation of Liability

VANSAM's liability in connection with any order shall be limited to the value of that order. We are not liable for any indirect, incidental, or consequential loss arising from the use of our products or website.

Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dehradun, Uttarakhand.

Entire Agreement

These Terms and Conditions, read together with our Privacy Policy, Shipping Policy, and Return and Refund Policy, constitute the entire agreement between VANSAM and the customer.

Contact: 

Email: contactus@vansamstore.com 

Address: Whistle Pine, 226, Lane 9, Rajeshwar Nagar 2, Sahastradhara Road, Dehradun, Uttarakhand 248013 

Phone: 9286781474