Privacy policy
Vansam Tea respects your privacy and is committed to protecting your personal information while providing a safe and transparent shopping experience for our natural tea blends crafted to support daily wellness.
1. Information We Collect
a. Personal Information
-
Name, email address, and phone number
-
Billing and shipping address
-
Payment details (processed securely via third-party payment gateways)
b. Automatically Collected Information
-
IP address, browser type, and device information
-
Website usage data and interaction behavior
-
Cookies and similar tracking technologies
c. Information from Third Parties
-
Payment processors
-
Courier partners
-
Analytics and marketing platforms
2. How We Use Your Information
We use your information to:
-
Process tea orders and payments
-
Deliver products and provide customer support
-
Improve website performance and user experience
-
Send transactional and promotional communications (with consent)
-
Comply with legal obligations
3. Information Sharing
Your information may be shared with payment gateways, courier partners, and legal authorities when required.
We do not sell your personal data to third parties.
4. Cookies & Tracking Technologies
Cookies help personalize your experience. You may disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We use reasonable technical and organizational measures to protect your data, but no system is completely secure.
6. Your Rights
You may request access, correction, deletion, or portability of your personal data and withdraw marketing consent.
Contact us at contactus@vansamtea.com.
7. Data Retention
Personal data is retained only as long as necessary for operational or legal purposes.
8. Children’s Privacy
Our website is intended for users aged 18 years and above.
9. Policy Updates
This policy may be updated periodically. The latest version will be available on our website.